​Probe Issues (Common Solutions - Return Probe):​​

Q: Won't Power On (Red light)?

A:  Try new battery. If issue persists, return.

Q: Contact Pins Not Springing Up?

A:  Prevents power, return.

Q: Contact Plate Blackened?

A:  Oxidation/short circuit, return.

Q: Extension/Support Rod Won't Retract?

A:  Internal spring wire twisted, return.

Q: No Laser Distance?

A:  Impact damage, return.

Q: Inaccurate Laser Distance?

A:  Clean dirty glass first. If persists, return.

Q: Wi-Fi Connected but No Image?

A:  Signal box OK? Likely probe core fault, return.

Q: Won't Rotate?

A:  Suspect gear issue (rare), return.

Q: Poor Battery Life (<2 hours)?

A:  Battery aging. Return for renewal. Contact support.